How to ship an order without notifying customer by email?

[specialtycases]

I need to update old orders in our admin section that are still marked Processing. I want to mark them as Complete by clicking on Ship and add the tracking number but I don't want the customer to receive an email that their order has shipped. Is there a way to do this or is an email automatically sent and email?

[theMageComp]

Hello @specialtycases 

With default Magento functionality you won't be able to do it, as soon as you generate shipment, notification will be sent to customer.

If you create custom script or ask someone to create for you to generate shipment programmatically and email shouldn't be sent then I think it is possible.

[madhuresan_ramanan]

Hello @specialtycases,

Just follow this simple procedure as follows:

Step:1 Navigate Admin->Stores->Configuration. Click 'Sales Emails' under 'SALES' tab.

Step2: Expand 'Shipment' tab. Uncheck the checkbox 'Use system value' and set 'No' in enabled field. Click 'Save Config'.

If my answer is really helpful, then give kudos and accept as solution

Best regards
Madhuresan
Bootsgrid