Store owner here,
My idea is to have Magento automatically retrieve tracking info. this information would be used for:
1) display tracking events to customer so they don't have to go off-site for tracking info.
2) alert staff if a parcel has been marked as "shipped" but has not actually left the building. maybe it fell behind the ship desk or got overlooked somehow.
3) collect statistics on average time between order placed and parcel actually getting given to the carrier (not just label generated)
my parcel carrier has an API for tracking, so that part is easy
The question is what's the smart way to get and store the info. I'm thinking it should be attached to the Shipment of the orders. should this info be stored in the COmments or is there some better way to do it?
anybody ever done something like this and do you have any tips or suggestions for my developer?
