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abandoned cart report not working

abandoned cart report not working

Hi,

 

We have put our magento shop on a new server running directadmin and centos. Everything works exept two things the abondened cart stays empty.

 

Als when i trie to look at my online customers all the online customers are guest acording the system but this is not true.

 

Did i miss something?

 

Thanks for helping.

 

Greetings