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Live chat with video call

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Live chat with video call

Hello All, 

 

I am searching for an extension that have Live Chat and Video Chat Capability?! 

 

Any recommendations ?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Live chat with video call

Hi @aalsweitinc7a8 

 

There are various extension available for live chat but for text chat only no video chat.

 

AKAIK you will not get any direct extension which provides both functionality together as for chatting always require any third-party service so.

 

So i would suggest to go with any third-party video chat service which provides both then using their API you will require to integrate the chatting system.

 

Following i am listing few services which you can integrate with Magento for live chat with video call.

 

https://www.zendesk.com/apps/support/richcall-video-chat/ 

 

https://www.mirrorfly.com/video-call-solution.php 

 

You can also look to evaluate WebRTC it might helps you !

 

Hope it helps !

if issue solved,Click Kudos & Accept as Solution

View solution in original post

5 REPLIES 5

Re: Live chat with video call

Hi @aalsweitinc7a8 

 

There are various extension available for live chat but for text chat only no video chat.

 

AKAIK you will not get any direct extension which provides both functionality together as for chatting always require any third-party service so.

 

So i would suggest to go with any third-party video chat service which provides both then using their API you will require to integrate the chatting system.

 

Following i am listing few services which you can integrate with Magento for live chat with video call.

 

https://www.zendesk.com/apps/support/richcall-video-chat/ 

 

https://www.mirrorfly.com/video-call-solution.php 

 

You can also look to evaluate WebRTC it might helps you !

 

Hope it helps !

if issue solved,Click Kudos & Accept as Solution

Re: Live chat with video call

My recommendation is MirrorFly.

MirrorFly is one of the top video calling experiences, which is setting the new normal for top-quality video conferencing. It is an excellent platform to build powerful programming tools for video conferencing. Features available

  • Peer-to-peer calling
  • Group conferencing
  • live broadcasting
  • best HD video quality
  • one-time license costs
  • low latency technologies & Easy scaling
  • Video encoders
  • End-to-end encryption


The best feature perhaps is the ‘control’ available to manage the layout of the application such that each member can see and hear. Support any platform integration – iOS or Android, along with mobile integration and web application integration. Web Real-Time Communication (WebRTC) and Peer 2 Peer connections are easy to set up with this API.

Re: Live chat with video call

Are you searching the best video call app? Make use of top notch video chat SDK and API providers suitable for the mobile. This is capable for website to make enterprise business operating on the video chat call app for your desires. Make use of video conference SDK to make perfect enrolment in firm.

  1. Twilio
  2. Sinch
  3. Agora

I hope these developer will help to you. 

 

Re: Live chat with video call

Many basic apps support this function. I'd recommend checking out Acrobits. They have a good unified communications solution that includes live chat and video chat. A lot of service providers use their platform, and they've been around since 2008, so they know what they're doing. You can find more info on their website.

Re: Live chat with video call

There are several Magento extensions that offer live chat and video chat functionality. Here are some good options to consider:

  1. LiveChat for Magento – A powerful live chat extension that integrates seamlessly with Magento and allows real-time communication with customers.

  2. Tawk.to Live Chat – A free live chat solution with great features, but it doesn’t natively support video chat.

  3. Zendesk Chat – A premium solution that includes live chat and integrates well with Magento.

  4. WebRTC-based Video Chat Extensions – Some custom solutions, like Live Helper Chat or MirrorFly WebRTC Video Call, offer live chat with video calling features.