I really need an extension managing exchanges and returns of products. Could you suggest me a good extension? Thanks
You can find below shared plugin:
Please check this extension https://mirasvit.com/magento-2-extensions/rma.html
Which have good review and also check below feature which is required for this extension.
Return Merchandise Authorization (RMA) is a powerful tool for managing returns and/or exchanges of goods. This extension is important if you wish to build strong relationships with your store customers and win their trust and loyalty.
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I can suugest this extension for manage the products and returns here I share the link below
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Magento 2 RMA extension allows you to implement an effective returns & exchanges policy on Magento website according to your specific business needs. Here’s a set of the main features that you can benefit from:
Additionally, you can run a free Demo to see how the module works.
Here are some of the feature-rich RMA extensions from the marketplace for Magento 2:
Hope it helps!
We have a great extension for this that does everything a magento shop would need and at the lowest price on the market.
There are a few of them about now, and depends on your budget and feature requirements.
I have used 4 Modules from WebPanda now. ( This RMA one $60 https://webpanda-solutions.com/easy-returns.html ) and can vouch for their code quality - but most importantly their excellent support.
As per your requirement, this Magento 2 RMA module is best for you. With this extension, you can easily return and exchange products with that you are not satisfied.