notify for orders through whatsapp

[nosep22245e5bb]

Whatsapp is one of the popular platform used by my customers and thus, i want to notify my customers on order placement through whatsapp api. Not sure, how to achieve this. share some ideas or modules available!

[rohitkashy4772]

Hi there,

Please have a look at Magento 2 WhatsApp Order Notification extension, it is very useful for sending out automatic notifications and messages whenever there is an update on the order status.

In this extension the customer will get alerts on WhatsApp for:

• placed
• complete,
• hold,
• unhold
• pending,
• processing,
• cancel
• shipped
• and many more.

Hope this helps!

Thanks,

Rohit.

[guestblogc09a3]

There are several ways to achieve order placement notification to customers via WhatsApp in Magento:

1. Using a third-party extension: There are a number of Magento extensions available that allow you to send order notifications via WhatsApp, such as "WhatsApp Order Notification" and "WhatsApp Notifications." You can search for these extensions in the Magento Marketplace or other marketplaces, and install the one that best fits your needs.

2. Custom Development: Another option is to build a custom module that integrates Magento with the WhatsApp Business API. This would require a deeper knowledge of Magento development and the WhatsApp API, but would give you more control over the functionality and customization of the integration.

Here are the general steps you would need to follow to build a custom module:

1. Set up a WhatsApp Business account and obtain an API key
2. Write a custom module that listens to order placement events in Magento
3. Send a message to the customer's WhatsApp number using the API key and the WhatsApp Business API

Regardless of the approach you take, you will need to comply with WhatsApp's terms of service, which prohibit the use of automated messaging for certain types of messages, such as marketing or promotional content. Additionally, you will need to obtain explicit consent from your customers to receive order notifications via WhatsApp.

[salmank39675a1]

It's great to hear that you're looking to leverage WhatsApp API to notify your customers about order placements. It can be a powerful way to keep your customers updated and engaged.

If you're looking for ideas or modules to implement this, you might want to check out https://ultramsg.com. They provide resources and tools for working with WhatsApp API, including tutorials and modules that can help you integrate WhatsApp notifications into your business processes. It could be a great solution to streamline your customer communication through WhatsApp.

[Milople]

Hello @nosep22245e5bb 

Greetings of the day!

Try our Order Notifier M2 extension.

 Magento notification extension supports one signal, Twilio, and Vonage/Nexmo.

This extension allows your customer to set their own customized message which they want to receive. As a result, in real-time of orders placement, customer can get the same message on the store via the order notification plugin. Also This Order notification extension for Magento 2 facilitates you to receive an important new order notification quickly via SMS, WhatsApp, voice call, and push notification. 

Hope it helps 

If you've found my answer useful, please give "Kudos" and "Accept as Solution"

[hadnshamine812]

Imagine your customers getting a ping on WhatsАрр as soon as their order's confirmed—talk about staying connected! It's like having a direct line to their excitement (and your sales!). Plus, it adds a personal touch, you know? It's all about making shopping feel more like a friendly chat than just another transaction.

And hey, if you're thinking beyond WhatsАрр, integrating with a crm for Instagram could be a game-changer too. Picture this: seamless customer interactions across different platforms, from checkout to follow-up. That's the kinda flow that keeps customers coming back for more.