Child theme issue - set up

[clemence_benharbon]

Hello,

I'm having a child theme issue. The french website does not appear as it should (see screenshot). Should I delete the row with the one that have no "theme name"? I'm not sure what to do?

thanks

Sharon

[Nishu Jindal]

Hi @clemence_benharbon,

Yes, can you please delete the last entry from the Grid and flush Magento cache. 

If required, please do the static content deploy as well.

Hope it helps you!

Problem Solved! Click Kudos & Accept as Solution!

[clemence_benharbon]

Hi @Nishu Jindal

Thanks. Do you mean to delete the one in red?

What do you mean by "do the static content deploy"?

thanks!

Sharon

[Nishu Jindal]

Hi @clemence_benharbon ,

Can you please upload a screenshot somewhere else. here I am unable to check the screenshot.

Here I am referring entry with 

Website: French Poykee

StoreView: Fr store view

Theme Name: --No Theme--

Please delete this entry and run static content deploy command on the server using ssh.

php bin/magento s:s:d -f

php bin/magento c:f

Hope this helps you!

Problem Solved! Click Kudos & Accept as Solution!

[clemence_benharbon]

Thanks for your help.

I do not see where to delete the line, how can I do it?

best

sharon

[Nishu Jindal]

Hi @clemence_benharbon ,

Please go to your item which needs to delete and take the Id from the URL.

Now connect to the database and open table with name "design_config_grid_flat"

check for the corresponding Id which we need to delete.

But Make sure before that you take the backup of the table and Id Corresponding record value "theme_theme_id" column value should be blank.

Refresh the Admin page after Delete.

And Run Below commands:

php bin/magento s:s:d -f 

php bin/magento c:f

Hope this helps you!

Problem Solved! Click Kudos & Accept as Solution!

[clemence_benharbon]

Hi,

Thanks. Is there a way to do this directly from magento dashboard? As I do not know how to proceed with the commands...

best

Sharon

[Nishu Jindal]

Hi @clemence_benharbon ,

For magento 2, we need ssh access of the server to run these commands.if you have that access then it will not be big trouble for you.

If still you dont have access, give it a try after deleting entry from database. Clean the magento cache in system > cache management.

Hope this helps you!

Problem Solved! Click Kudos & Accept as Solution!

[notovij438763d]

hi @clemence_benharbon 

if you get the relavent solution please text me my id is @telegraphstar

[tricksempi082c]

Kindly send the solution to @ualflyingtogether as well.

I will waiting for the solution to fix with that child theme.

Thanks and Regards