Magento connect stucks at Checking dependencies of packages

[afteredge1]

When ever I try to install some extension using magento connect, it stuck at:

Checking dependencies of packages

and nothing else.

Anybody please help.

[theMageComp · Accepted solution]

@afteredge1

For this, check each and every folder of Magento if it has proper permission and then try again.

For Proper permission you can run Magento Cleanup file and then try again.

[afteredge1]

Thank you for reply, Yes I think this is permission issue, can you please share some link where I can find folder permissions for magento ?

[sherrie]

Hi @afteredge1, have you seen our documentation on permissions? http://devdocs.magento.com/guides/m1x/install/installer-privileges_after.html

[afteredge1]

Hello Sherrie,

Thank you for posting permissions link, I was looking for it.

Kind Regards,

Ahsan Riaz

[sherrie]

No problem @afteredge1, did that resolve the issue for you?

[stevesobol]

I'm having the same problem, I set the permissions as documented in the Magento docs and I still have this problem.

[sherrie]

Hi @stevesobol, there are a couple of workarounds mentioned here that may help: http://magento.stackexchange.com/questions/24120/unable-to-install-any-extension-using-magento-conne... it will also link you through to some tips on debugging your Magento install.

[stevesobol]

@sherrie -- Thanks! We have a winner! From the stackexchange post:

Try this may be its use full to you. It solved my problem.
Go to downloader/lib/Mage/Archive/Helper/File/Gz.php in your Magento directory
and replace

"$this->_fileHandler = @gzopen($this->_filePath, $mode);"

with

"$this->_fileHandler = @gzopen64($this->_filePath, $mode);"

Where can I go to file a bug so this problem gets permanently fixed?

[sherrie]

Hi @stevesobol, happy to hear that fixed it for you!

You can report a bug at http://www.magentocommerce.com/bug-tracking; however, this bug is actually related to php distributions rather than Magento itself. See:

• https://bugs.php.net/bug.php?id=53829
• http://stackoverflow.com/questions/23417519/php-zlib-gzopen-not-exists