cancel
Showing results for 
Search instead for 
Did you mean: 

confirmation email sending twice

confirmation email sending twice

Hello, 

 

The confirmation emails of an order are sometimes sent twice (for one coupon). Luckily the coupon codes are the same, but it is annoying people receive the same coupon twice. Weird thing is, it is not with every sold coupon, it is about 50%... What can I do?

 

Regards, Jantien

1 REPLY 1

Re: confirmation email sending twice

Hi @Dushideals, are you using a third party extension for your coupon codes or out of the box Magento functionality?

--

Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical