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i'm new to magento. i want to setup a marketplace like ebay. where do i start?

i'm new to magento. i want to setup a marketplace like ebay. where do i start?

i'm new to magento. i run a marketplace like ebay. i now want to switch to magento to get the full functionality. i can see all the marketplace extensions.

 

1. where do i start to get the marketplace up and running?

2. who do i ask for installation?

3. is there an extension for click and collect or buy online pickup instore here?

4. i have my own server for installation from liquidweb.com

5. does magento have customer service? i sent an email yesterday and till now there is no answer?