temando.CRITICAL: "accountId" is required. Enter and try again.

[sylvain_michel]

I update Magento 2.2.6 to 2.3.1 and I have this error in which I didn't find any information :

temando.CRITICAL: "accountId" is required. Enter and try again. {"exeption": "[object] (Magento\Framework\Exception\InputException(code: 0): \"accountId\" is required. Enter and try again. at /var/www/site/magento/vendor/magento/framework/Exception/InputException.php:91"}[]

I did find anything about this mistake, do someone had it and solved it ?
Thank you in advance.

[Vimal Kumar · Accepted solution]

Hi @sylvain_michel,

This issue due to temando_shipping module. You can disable it first.

php bin/magento module:disable Temando_Shipping

If still you are getting error then you can remove from vendor folder as well. After upgrade it will auto populated again with new version.

I hope it will help you!

[sylvain_michel]

Thank you but unfortunatly this extension is required (in config.php is setted at 1 so it was used in magento 2.2 version)

[Vimal Kumar]

Btw you can disable it as well.
You can also set 0 in config.php.

When you upgrade magento with latest version then it will come again.

Or safe side can take backup of this module as well if you manually remove it. If you remove then you can remove module row from config.php file as well.

[Sarvagya Pandey]

Hello @sylvain_michel,

Please try to update your composer by : 

composer update

Then execute following commands 

rm -rf generated/*

bin/magento setup:di:compile

bin/magento cache:flush

bin/magento setup:static-content:deploy

I hope this will work for you.

If this helps you, please accept it as solution and give kudos.

Regards.

[sylvain_michel]

Hello @Sarvagya Pandey ,

Thank you but I already done that, It didn't work.
With magento this even become automatic to do those step as it is a machine to generate bugs

[Sarvagya Pandey]

Hello @sylvain_michel, Could you please let me know which shipping method you are using on your store-front?

[sylvain_michel]

hello @Sarvagya Pandey ,

in the class store-front a customer view is used

[Sarvagya Pandey]

No I mean shipping methods like free shipping, flatrate shipping etc .. which one you are using for your website?

[sylvain_michel]

@Sarvagya Pandey 
Was using flatrate shipping, but we uninstalled this extension and make ourself the modules, now it working. But thank you for your help.