Cache issue?

[drillsar12]

I tried installing a theme using Magento Connect and get the following error:

exception during cache and session cleaning;

I tried removing /var/cache and nothing still an issue

I am using 1.9.3.1 CE

[Damian Culotta]

Hi @drillsar12,

I know that isn't the best solution but maybe you can try to download the extension from http://freegento.com/ddl-magento-extension.php and then install it manually.

[drillsar12]

With version 1.9.3.1 I keep getting this error; with 1.8 version it's fine. A bug perhaps?

[Damian Culotta]

@drillsar12,

Did you tried downloading the extensions and installing it manually?

After install did you remove the var/cache directory content?

[drillsar12]

I am going to try and do it manually; the magento connect looks like a bug perhaps.

[drillsar12]

it worked, but I am guessing Magento Connect has a bug? not sure.

[Damian Culotta]

@drillsar12,

I can't say if is a bug or not. I'be been using MagentoConnect Manager without problems for a lot of years but I didn't try to install an extension on Magento 1.9.3.1 yet.

[drillsar12 · Accepted solution]

1). For this, check each and every folder of Magento if it has proper permission and then try again. For Proper permission you can run Magento Cleanup file and then try again.

2). Go to downloader/lib/Mage/Archive/Helper/File/Gz.php in your Magento directory and replace

$this->_fileHandler = @gzopen($this->_filePath, $mode);

with

$this->_fileHandler = @gzopen64($this->_filePath, $mode);