magento 1.9.3.7
I was preparing to update site for going live. I deleted all files in media/import folder and now I only get a white page when viewing the shop.
I was deleting becuase i needed to import new products into the magento shop
How can I solve this so I get the site back again?
Hi @Loginname,
Maybe if you can provide more information we can help.
For example, the white page is because an error 500 or you're getting a 200 http status?
If you are getting white page, open up index.php file in the root folder of your magento and add the following line after the start of the PHP tag (<?php ):
error_reporting(E_ALL);
also identify the lines:
if (isset($_SERVER['MAGE_IS_DEVELOPER_MODE'])) {
Mage::setIsDeveloperMode(true);
}
change it to :
// if (isset($_SERVER['MAGE_IS_DEVELOPER_MODE'])) {
Mage::setIsDeveloperMode(true);
// }
this will enable developer mode and can give you the exact error that is occurring in your Magento.