Hi, my coupon codes have stopped working for some reason. They were absolutely fine and today everytime someone adds the code or if I make an order from back end it says "coupon code is not valid".
This is becoming a major problem for myself. Is anyone able to shed light on this or point me to where I can find an error log for why it is not accepting the coupons?
This might not solve your problem, but it may get you closer, I remember hearing about what I belive to be this extension at Imagine this year, bear in mind it being un unfinished extension, just use it to figure out what might be the problem
Hope it can help you :-)
What is the date to / from on you coupons ?
If not any expirations-dateis set, please try adding one far into the furture.
Also what happens if "run and aplly" the codes once more, perhaps before the above solution.
Thanks for the reply guys!
It was an extension that installed recently, an automatic coupon mailer for new newsletter sign-ups. I have uninstalled it and the codes are now working fine. Thanks for your input!
Remember to marked this question as solved, and glad we could help
Im having a huge problem setting up coupon codes. Im pretty sure I set the rules correctly but Im still getting an error saying "Coupon code xxxx invalid". Pls can someone assist?
Hi, I am having the same problem. I see that it has been resolved for one person. Would anybody be willing to explain their solution--if they have one--in the laymen's terms. I know only a little about development.
I had same problem i had to change the expiration date to one month ahead for example
it was 24/11/2017 for expiration date i had to change that to 24/12/2017
That worked for me i dunno how but it worked
I had my expiration date set to Sept 30 2117.
Once i changed to the closer date of Sept 30 2030 it started working.
Hope this helps someone else.