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output frame for errors ? help please

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output frame for errors ? help please

Hi,

I get this error  " Please check the output frame for errors and refresh the page to retry changes." when i want to add a free theme, can you help me please, I use Magento 1.9.3.1?
error screenshot

4 REPLIES 4
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Re: output frame for errors ? help please

Hi @bawbaw,



Please add more context to the post to be able to describe the scenario.

For example:

 

1- When is that error showing up?

2- What is the page that contains the error?

3- Could you please re-upload the screenshot?

 

 

Best regards.

Gabriel

Welcome to the Magento Forums. Remember to introduce yourself and read the Magento Forums Guidelines.
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Re: output frame for errors ? help please

Same problem error magento.png

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Re: output frame for errors ? help please

Can someone reply, please?

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Re: output frame for errors ? help please

Kindly verify this things.

1. Can you please check Magento Log file for error descriptions.

2. Check report folder as well, does any report show there for error descriptions.



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