Hi I am new to Magento but not sure I will become an old hand.
Spent about 4 hours trying to get it to install via the http ..../setup and I have had no luck at all in chrome all I get is http 500 errors, I even tried making the whole file structure 777 but no that was just as unsuccecful. an index.htmp file works as does adding echo :"test"; die("dead"); it displays test dead.
I see its been an on going issues but I dont see no resolutions any place apparent.
I run
Centos 7-1708, php 7.2.1, apache 2.4, mariadb 5.5.65, all other requirements seem to be met
If anybody knows anything can you let me know please
Cheers, Neil
Solved! Go to Solution.
Yes you have issue with your configuration.
Below is the solution :
To resolve this error, you must edit the file httpd.conf.
Way before it can be seen in phpinfo in apache2handler section directive Server Root.
For example, in my case this way - / etc / httpd / httpd.conf.
Open the file httpd.conf, find the mention of the parameter open_basedir. And set it to none. (php_admin_value open_basedir none)
It is the issue of server configuration currently you value is set to php_admin_value open_basedir /tmp directory but it should be set to none
okay - does it mean magento 2 installed successfully at your end but when you are opening its giving 500 error ? or it is not installed yet ?
Also to check its installed or not check your database - is there any tables is created of Magento 2.
Hi, and thanks no it wont install at all, it gets the error early on in the setup/index.php script. the scripts and dies with the error.
There are no tables created in the database.
Cheers. Neil
okay - i understand , Can you confirm you have .htaccess file in root directory of Magento 2 ?
Yes, just the standard one as per distribution, I did try and rename it but that made no difference
okay i understand , kindly replace below code with the existing .htacceess file.
############################################ ## overrides deployment configuration mode value ## use command bin/magento deploy:mode:set to switch modes # SetEnv MAGE_MODE developer ############################################ ## uncomment these lines for CGI mode ## make sure to specify the correct cgi php binary file name ## it might be /cgi-bin/php-cgi # Action php5-cgi /cgi-bin/php5-cgi # AddHandler php5-cgi .php ############################################ ## GoDaddy specific options # Options -MultiViews ## you might also need to add this line to php.ini ## cgi.fix_pathinfo = 1 ## if it still doesn't work, rename php.ini to php5.ini ############################################ ## this line is specific for 1and1 hosting #AddType x-mapp-php5 .php #AddHandler x-mapp-php5 .php ############################################ ## default index file DirectoryIndex index.php <IfModule mod_php5.c> ############################################ ## adjust memory limit php_value memory_limit 756M php_value max_execution_time 18000 ############################################ ## disable automatic session start ## before autoload was initialized php_flag session.auto_start off ############################################ ## enable resulting html compression #php_flag zlib.output_compression on ########################################### ## disable user agent verification to not break multiple image upload php_flag suhosin.session.cryptua off </IfModule> <IfModule mod_php7.c> ############################################ ## adjust memory limit php_value memory_limit 756M php_value max_execution_time 18000 ############################################ ## disable automatic session start ## before autoload was initialized php_flag session.auto_start off ############################################ ## enable resulting html compression #php_flag zlib.output_compression on ########################################### ## disable user agent verification to not break multiple image upload php_flag suhosin.session.cryptua off </IfModule> <IfModule mod_security.c> ########################################### ## disable POST processing to not break multiple image upload SecFilterEngine Off SecFilterScanPOST Off </IfModule> <IfModule mod_deflate.c> ############################################ ## enable apache served files compression ## http://developer.yahoo.com/performance/rules.html#gzip # Insert filter on all content ###SetOutputFilter DEFLATE # Insert filter on selected content types only #AddOutputFilterByType DEFLATE text/html text/plain text/xml text/css text/javascript application/javascript application/x-javascript application/json image/svg+xml # Netscape 4.x has some problems... #BrowserMatch ^Mozilla/4 gzip-only-text/html # Netscape 4.06-4.08 have some more problems #BrowserMatch ^Mozilla/4\.0[678] no-gzip # MSIE masquerades as Netscape, but it is fine #BrowserMatch \bMSIE !no-gzip !gzip-only-text/html # Don't compress images #SetEnvIfNoCase Request_URI \.(?:gif|jpe?g|png)$ no-gzip dont-vary # Make sure proxies don't deliver the wrong content #Header append Vary User-Agent env=!dont-vary </IfModule> <IfModule mod_ssl.c> ############################################ ## make HTTPS env vars available for CGI mode SSLOptions StdEnvVars </IfModule> ############################################ ## workaround for Apache 2.4.6 CentOS build when working via ProxyPassMatch with HHVM (or any other) ## Please, set it on virtual host configuration level ## SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1 ############################################ <IfModule mod_rewrite.c> ############################################ ## enable rewrites Options +FollowSymLinks RewriteEngine on ############################################ ## you can put here your magento root folder ## path relative to web root #RewriteBase /magento/ ############################################ ## workaround for HTTP authorization ## in CGI environment RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] ############################################ ## TRACE and TRACK HTTP methods disabled to prevent XSS attacks RewriteCond %{REQUEST_METHOD} ^TRAC[EK] RewriteRule .* - [L,R=405] ############################################ ## redirect for mobile user agents #RewriteCond %{REQUEST_URI} !^/mobiledirectoryhere/.*$ #RewriteCond %{HTTP_USER_AGENT} "android|blackberry|ipad|iphone|ipod|iemobile|opera mobile|palmos|webos|googlebot-mobile" [NC] #RewriteRule ^(.*)$ /mobiledirectoryhere/ [L,R=302] ############################################ ## never rewrite for existing files, directories and links RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME} !-l ############################################ ## rewrite everything else to index.php RewriteRule .* index.php [L] </IfModule> ############################################ ## Prevent character encoding issues from server overrides ## If you still have problems, use the second line instead AddDefaultCharset Off #AddDefaultCharset UTF-8 AddType 'text/html; charset=UTF-8' html <IfModule mod_expires.c> ############################################ ## Add default Expires header ## http://developer.yahoo.com/performance/rules.html#expires ExpiresDefault "access plus 1 year" ExpiresByType text/html A0 ExpiresByType text/plain A0 </IfModule> ########################################### ## Deny access to root files to hide sensitive application information RedirectMatch 403 /\.git <Files composer.json> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files composer.lock> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files .gitignore> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files .htaccess> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files .htaccess.sample> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files .php_cs.dist> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files .travis.yml> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files CHANGELOG.md> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files CONTRIBUTING.md> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files COPYING.txt> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files Gruntfile.js> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files LICENSE.txt> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files LICENSE_AFL.txt> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files nginx.conf.sample> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files package.json> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files php.ini.sample> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files README.md> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files auth.json> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> <Files magento_umask> <IfVersion < 2.4> order allow,deny deny from all </IfVersion> <IfVersion >= 2.4> Require all denied </IfVersion> </Files> # For 404s and 403s that aren't handled by the application, show plain 404 response ErrorDocument 404 /pub/errors/404.php ErrorDocument 403 /pub/errors/404.php ################################ ## If running in cluster environment, uncomment this ## http://developer.yahoo.com/performance/rules.html#etags #FileETag none # ###################################################################### # # INTERNET EXPLORER # # ###################################################################### # ---------------------------------------------------------------------- # | Document modes | # ---------------------------------------------------------------------- # Force Internet Explorer 8/9/10 to render pages in the highest mode # available in the various cases when it may not. # # https://hsivonen.fi/doctype/#ie8 # # (!) Starting with Internet Explorer 11, document modes are deprecated. # If your business still relies on older web apps and services that were # designed for older versions of Internet Explorer, you might want to # consider enabling `Enterprise Mode` throughout your company. # # https://msdn.microsoft.com/en-us/library/ie/bg182625.aspx#docmode # http://blogs.msdn.com/b/ie/archive/2014/04/02/stay-up-to-date-with-enterprise-mode-for-internet-explorer-11.aspx <IfModule mod_headers.c> Header set X-UA-Compatible "IE=edge" # `mod_headers` cannot match based on the content-type, however, # the `X-UA-Compatible` response header should be send only for # HTML documents and not for the other resources. <FilesMatch "\.(appcache|atom|bbaw|bmp|crx|css|cur|eot|f4[abpv]|flv|geojson|gif|htc|ico|jpe?g|js|json(ld)?|m4[av]|manifest|map|mp4|oex|og[agv]|opus|otf|pdf|png|rdf|rss|safariextz|svgz?|swf|topojson|tt[cf]|txt|vcard|vcf|vtt|webapp|web[mp]|webmanifest|woff2?|xloc|xml|xpi)$"> Header unset X-UA-Compatible </FilesMatch> </IfModule>
Also go to the app folder from the root magento 2 directory , open the file bootstrap.php and uncomment this line - ini_set('display_errors', 1);
Also can you check your log file var/log directory and post the log - what exactly is there in error log file.
This goes in the magento root directory? Not the setup directory.
Yes this goes in Magento 2 root directory.
Also uncomment that line so you will get error display on the browser - what error it have !!
I have replaced .htaccess in magento root
Errors from the page are follows
-------------------------------------------------------------------
Warning: realpath(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/home/Web/devel1:/home/web/tmp) in /home/Web/devel1/vendor/magento/framework/Filesystem/DirectoryList.php on line 99
Fatal error: Uncaught Exception: Warning: realpath(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/home/Web/devel1:/home/web/tmp) in /home/Web/devel1/vendor/magento/framework/Filesystem/DirectoryList.php on line 99 in /home/Web/devel1/vendor/magento/framework/App/ErrorHandler.php:61 Stack trace: #0 [internal function]: Magento\Framework\App\ErrorHandler->handler(2, 'realpath(): ope...', '/home/Web/devel...', 99, Array) #1 /home/Web/devel1/vendor/magento/framework/Filesystem/DirectoryList.php(99): realpath('/tmp') #2 /home/Web/devel1/vendor/magento/framework/App/Filesystem/DirectoryList.php(176): Magento\Framework\Filesystem\DirectoryList->__construct('/home/Web/devel...', Array) #3 /home/Web/devel1/setup/src/Magento/Setup/Mvc/Bootstrap/InitParamListener.php(262): Magento\Framework\App\Filesystem\DirectoryList->__construct('/home/Web/devel...', Array) #4 /home/Web/devel1/setup/src/Magento/Setup/Mvc/Bootstrap/InitParamListener.php(96): Magento\Setup\Mvc\Bootstrap\InitParamListener->cre in /home/Web/devel1/vendor/magento/framework/App/ErrorHandler.php on line 61
---------------------------------------------------------------------------------
ok, I think, I see the problem , it appears to be with the /tmp dirctory? well an that I should have turned logging on
Yes you have issue with your configuration.
Below is the solution :
To resolve this error, you must edit the file httpd.conf.
Way before it can be seen in phpinfo in apache2handler section directive Server Root.
For example, in my case this way - / etc / httpd / httpd.conf.
Open the file httpd.conf, find the mention of the parameter open_basedir. And set it to none. (php_admin_value open_basedir none)
It is the issue of server configuration currently you value is set to php_admin_value open_basedir /tmp directory but it should be set to none