Re: Admin Panel & Home Pages Not loading properly

Algrium · ‎01-21-2019

I have tried a fresh restart of Magento 2.3.0 after the admin panel and home pages went to a menu type shown below. I shortened the Admin Menu for the example. Also using PHP 7.2

I thought I may have accidentally deleted a file while I was removing countries from the country menu to try and stop the massive spam attach by qq.com (china origin)

After removing and reinstalling the files I kept getting the same problem with the admin and home pages not loading properly. Clinking on the links only cycled me to the top of the page.

I loaded a copy of Magento 1.9.4 with no problems, Admin Panel and Home Page worked fine on 1.9.4

Admin Screen

Top of Form

Dashboard
Sales

Sales

o Operations

Orders
Invoices
Shipments
Pickups
Dispatches
Batches
Credit Memos
Billing Agreements
Transactions
Catalog

Catalog

o Inventory

Products
Categories
Customers

Customers

o All Customers

o Now Online

o Customer Groups

Marketing

Marketing

o

Promotions
Catalog Price Rule
Cart Price Rules
Communications
Email Templates
Newsletter Template
Newsletter Queue
Newsletter Subscribers

o

SEO & Search
URL Rewrites
Search Terms
Search Synonyms
Site Map
User Content
Reviews
Marketing Automation
Automation Studio
Exclusion Rules
Content

Content

o Elements

Pages
Blocks
Widgets

o Design

Configuration
Themes
Schedule

Main Webpage Screen

Skip to Content

Sign In
Create an Account

Toggle Nav

My Cart

Search

Top of Form

Search

Advanced Search

Search

Bottom of Form

Compare Products

Menu

Account

Home Page

CMS homepage content goes here.

Newsletter

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Manish Mittal · ‎01-21-2019

Hello @Algrium

Please clear cache as follows:

ROOT > var > cache > *DELETE ALL*
ROOT > var > page_cache > *DELETE ALL*
ROOT > var > session > *DELETE ALL*

also delete old files generated in ROOT > pub > static > DELETE ALL EXCEPT .HTACCESS

Now run below commands once:

php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush
sudo chmod -R 0777 var/ pub/ generated/

It should work, try it.

Manish Mittal
https://www.manishmittal.com/

Johan_vg · ‎08-27-2019

Thank you. This solved the issue for me!

david_bayley · ‎11-09-2019

Hi Manish,

I was wondering if you could help me.

After running through the advised steps i now recieve the following upon attempting to access my Magento Admin mage:

There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 1519827011273

Any ideas? I'm currently using this as a test server therefore am not concened about losing any customer data. Is there a quick fix or alternatively cleardown/rerun cmds you could advise?

verma_mallika · ‎11-09-2019

Hi
Can you show me the content of error report 1519827011273?
You can get the file at magento/var/report/
1519827011273
Also provide me two files inside magento/var/log/ system.log and exception.log
So that I can check what error you are facing.

david_bayley · ‎11-09-2019

Swift response, thanks!

It says the following:

{"0":"Class Magento\\Backend\\Model\\Auth\\Session\\Interceptor does not exist","1":"

I've since tried rerunning the following installation steps:

Run below command to give permission:

cd /var/www/html/magento2 && find var vendor pub/static pub/media app/etc -type f -exec chmod g+w {} \; && find var vendor pub/static pub/media app/etc -type d -exec chmod g+w {} \; && chmod u+x bin/magento

However, upon executing the above I receive: 'changing permissions of 'bin/magento': Operation not permitted'

According to articles, this is because I executed chmod -R cmd previously?

Cheers,

david_bayley · ‎11-10-2019

Now working after executing the following:

chmod -R 0777 var/ pub/ generated/rm -rf var/cache/* pub/static/* generated/*
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy
php bin/magento indexer:reindex
php bin/magento cache:flush
chmod -R 0777 var/ pub/ generated/

Source: https://community.magento.com/t5/Installing-Magento-2-x/An-error-has-happened-during-application-run...

awais_786 · ‎02-01-2020

I have the same issue. can you please explain me how to resolve the issue

@Manish Mittal wrote:
Hello @Algrium

Please clear cache as follows:
ROOT > var > cache > *DELETE ALL*
ROOT > var > page_cache > *DELETE ALL*
ROOT > var > session > *DELETE ALL*
also delete old files generated in ROOT > pub > static > DELETE ALL EXCEPT .HTACCESS
Now run below commands once:
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush
sudo chmod -R 0777 var/ pub/ generated/
It should work, try it.

awais_786 · ‎02-01-2020

I am new and making my first website. So i don't know. Can you explain me please?

@awais_786 wrote:
I have the same issue. can you please explain me how to resolve the issue
@Manish Mittal wrote:
Hello @Algrium

Please clear cache as follows:
ROOT > var > cache > *DELETE ALL*
ROOT > var > page_cache > *DELETE ALL*
ROOT > var > session > *DELETE ALL*
also delete old files generated in ROOT > pub > static > DELETE ALL EXCEPT .HTACCESS
Now run below commands once:
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush
sudo chmod -R 0777 var/ pub/ generated/
It should work, try it.

sudhanshu_mishr · ‎04-30-2020

i have an same issue and i try your steps but it is not working

can you help me out

Sudhanshu