Re: After installation no log on

oOBATOo · ‎03-11-2017

Hi

Iam on a Linux vps godady hosting.

After install(apologies if this should be in a different forum)one cant log-in.

All we get is a message

There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 819073947150

not particularly helpful. This is present if we attempt login from the backend

or front end? Have tried a number of installs now and they all fail.

not displaying even the login box now.

Steps to resolving this issues?

Sinisa · ‎03-12-2017

Error log record number: 819073947150

When you see such message, you have to check content of var/report/819073947150, or whatever number it is. Then paste that content here in order to be able to debug the issue.

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ShoaibRehman89 · ‎03-13-2017

@oOBATOo

Can you please copy/paste the error information from:

{magento_root}/var/report/819073947150

please?

Secondly, if you are working on a development website then it's worth changing the Magento deploy mode to developer so all errors are displayed on the frontend. You can change the deploy mode by running the following in Magento CLI.

php bin/magento deploy:mode:set developer

Magento Certified Solution Specialist | Lead Magento developer
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