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Blank page install setup

Blank page install setup

It's my first time with Magento, I trying to install it on my server but got blank page on install wizard, no PHP errors. Does magento need something more to run installation?

 

My steps:

1. Download ZIP file with Magento

2. upload package on my web serwer via FTP

3. open URL with magento setup

4. Got blank page

 

I was trying magento 2.3 with PHP 7.2 or Magento 2.2 with PHP 7.1 and also few other configurations. Always the same problem: blank page with grey tripe on the top.

 

blank-page.jpg

7 REPLIES 7

Re: Blank page install setup

II found in /var/log file called "debug.log" and got this message there:

[2019-01-28 23:14:15] main.ERROR: Error: Application is not installed yet. [] []

 

But what kind of aplication it could be...?

Re: Blank page install setup

Hello @magisterson 

 

Please run below command 

composer install

 for more info follow below link:

https://magento.stackexchange.com/questions/40115/errors-installing-magento2 

Manish Mittal
https://www.manishmittal.com/

Re: Blank page install setup

OK but can you tell me how to run this command? Do I have to connetct with my server via PUTTY or Windows Comand prompt? It's my first time with Magento.

Re: Blank page install setup

I run composer install but:

Loading composer repositories with package information

Installing dependencies (including require-dev) from lock file

Nothing to install or update

And error persists

Re: Blank page install setup

Check if the permissions of the files are correct. I installed my Magento with my username but the web server runs under the username www-data. Both users are in the same group, so I had to sudo chmod g+w magento -R to change the group rights to allow to write on all files in the magento folder and subfolders.

Re: Blank page install setup

the problem still persist 

 

Re: Blank page install setup

Hello @abdul_chaudhary 

Please check PHP version and use according to Magento version.

 

For your ref: 

https://devdocs.magento.com/guides/v2.3/install-gde/system-requirements-tech.html

Manish Mittal
https://www.manishmittal.com/