Error message when installing Magento 2.3.2

[hicham_ait zidane]

When I tried to install Magento 2.3.2, I get the following error message:

An abstract factory could not create an instance of magentoframeworkencryptionencryptor(alias: Magento\Framework\Encryption\Encryptor).

The setting of my server is:

PHP version: 7.2.19

Apache: 2.4

MySQL: 5.6

Memory_limit: 2048M

Please find below the detail:

1 Readiness Check2 Add the Database3 Web Configuration4 Customize Your Store5 Create Admin Account

Please help !

Thanks

[Damian Culotta]

Hi @hicham_ait zidane,

Maybe the Libsodium library isn't installed or the version is lower than the required?

Check here for the required version: https://community.magento.com/t5/Magento-DevBlog/Required-libsodium-upgrade-for-latest-Magento-relea...

And check here to know how to validate: https://magento.stackexchange.com/questions/281356/magento-2-3-2-an-abstract-factory-could-not-creat...

[hicham_ait zidane]

Thanks for your response, I will try to fixe it and let you know !

Thanks

[Damian Culotta]

Great!
Let us know if that was the problem.
Magento 2.3.2 introduces this important change so is possible many users will find this thread as a familiar issue.

[hicham_ait zidane]

Yes for sure !

Thanks