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Magento2 Dashboard does not respond after admin login

Magento2 Dashboard does not respond after admin login

Hello

I've installed new Magento 2.2.4 on OVH

Installation spent correctly

I'm connected to the dashboard, but I only can

- display the acount page, but can't modify anything (nothing happen when click on "save acount",

- display the page partners

- diplay the page dashboard, but any other link or commande button does not load any other page

 

Subject already dealded with https://community.magento.com/t5/Installing-Magento-2-x/Magento2-Dashboard-does-not-respond-after-ad...

but solutions given do not work for me

 

Any idea ?

12 REPLIES 12

Re: Magento2 Dashboard does not respond after admin login

Hello @chris_01

 

Try to disable admin_notification module and try it. ( it is not good but need to do)

 

If works then mark as solution.


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Magento2 Dashboard does not respond after admin login

Hi @Sunil Patel

Thanks for reply

How and where can I disable this module please ?

Re: Magento2 Dashboard does not respond after admin login

Hello @chris_01

 

go to app/etc/config.php

 

find Admin_Notification => 1 change to 

Admin_Notification => 0

 

and flush cache using ssh

 


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Magento2 Dashboard does not respond after admin login

Hi @chris_01

 

Could you please share a screenshot for the same ? so its help us to troubleshoot the issue 

if issue solved,Click Kudos & Accept as Solution

Re: Magento2 Dashboard does not respond after admin login

Unfortunately @Manthan Dave, not yet solved, even with @Sunil Patel advises tried.

As soon as I get the solution and it works, I comment there and mark as solution... Hope not so late...

Re: Magento2 Dashboard does not respond after admin login

Hi @chris_01

I

think you have mis-understood on the my above comments.

 

What i am trying to say is upload the screenshot of your problem or give more detains on this issue.

 

so we got exact idea what happen with your magento 2 and its help us to troubleshoot the issue !

 

 

Hope you understand

if issue solved,Click Kudos & Accept as Solution

Re: Magento2 Dashboard does not respond after admin login

Only red circled link are working

In editing Acount, only display of the page is working, but impossible to update informationsCapture.PNG

Re: Magento2 Dashboard does not respond after admin login

@Manthan Dave Hope you can better understand with the screen capture...

Re: Magento2 Dashboard does not respond after admin login

I have the same problem.  All the links end with a hashtag # so default back to the same page, and not to where they are supposed to go.

An example:  http://genealogyhistorybooks.com/store/admin_1p5yko/admin/dashboard/index/key/8e389cbb12c66e45dbf49f...