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Need Help with Products

Need Help with Products

I'm uploading a product csv from the admin. Weird.. but all of a sudden when I import a csv the category changes to an attribute, not even the category on the sheet. Any ideas? Would it be best to just wipe the db of ALL products and re-upload ? 

 

Thanks in advance Smiley Happy

7 REPLIES 7

Re: Need Help with Products

Hi @luis_m 

Prepare csv of all products with correct category and attributes and then re import with add/update process. 

 

If my answer is useful Click Kudos and Accept as Answer

Re: Need Help with Products

Hello @luis_m 

 

I agree with @shikha1193 , please check attached screenshot and you can prepare the Product CSV for categories and additional attributes.2019-09-22_11-16_Untitled spreadsheet.jpg

 

If my answer is useful, please Accept as Solution & give Kudos

Re: Need Help with Products

Hi @shikha1193 These are my header names below. I cross referenced with another csv and all looks the same.

 

 

sku
store_view_code
attribute_set_code
product_type
categories
product_websites
name
description
short_description
weight
product_online
tax_class_name
visibility
price
special_price
special_price_from_date
special_price_to_date
url_key
meta_title
meta_keywords
meta_description
base_image
base_image_label
small_image
small_image_label
thumbnail_image
thumbnail_image_label
swatch_image
swatch_image_label c
reated_at
updated_at
new_from_date
new_to_date display_product_options_in
map_price
msrp_price
map_enabled
gift_message_available
custom_design
custom_design_from
custom_design_to
custom_layout_update
page_layout product_options_container
msrp_display_actual_price_type
country_of_manufacture
additional_attributes
qty out_of_stock_qty
use_config_min_qty
is_qty_decimal
allow_backorders
use_config_backorders
min_cart_qty
use_config_min_sale_qty max_cart_qty
use_config_max_sale_qty is_in_stock notify_on_stock_below
use_config_notify_stock_qty manage_stock
use_config_manage_stock use_config_qty_increments
qty_increments
use_config_enable_qty_inc
enable_qty_increments
is_decimal_divided
website_id
related_skus
related_position
crosssell_skus
crosssell_position
upsell_skus upsell_position additional_images
additional_image_labels hide_from_product_page
custom_options
bundle_price_type
bundle_sku_type bundle_price_view
bundle_weight_type
bundle_values
bundle_shipment_type
configurable_variations
configurable_variation_labels
associated_skus

Re: Need Help with Products

@luis_m

 

Not sure how big is your catalog and how easier for you to wipe of and re-import. As you said categories are created with some other attributes, how about products and other attribute? If they are good then you just need to work on fixing your categories.

 

My recommendation would be try small set of data at a time even though you have to do it multiple import. Multiple import may take few minutes extra but might save a lot of time as you do not have to clean to mess.

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.

Re: Need Help with Products

I did and still nothing. I think the best solution is to delete ALL data as if out of the box and re-import new. Is it possible since I've been uploading and deleting for products to mix up or categories? 

Re: Need Help with Products

Hi @luis_m 

 

I would suggest to remove full catalog and re-import again.

 

Keep categories structure and attributes structure as it is.

 

Just re-import the full catalog with initially 100 to 500 products.

 

Then check if it all looks good then move further otherwise need to debug again - also please check with the data as well - sometimes due to adding some special character or something whole operation get mashed up - so check that as well.

 

Hope it helps ! 

if issue solved,Click Kudos & Accept as Solution

Re: Need Help with Products

How can I delete full catalog and start back at Default/ as in out of the box fresh install? I tried that in the past but kept getting the products still mixed / overlapping, meaning old products images would end up in new products. I just want to delete ALL the products as if they never existed.