New installation magento 2.3 error 500

[markwhenwea946]

I have just installed Magento 2.3 on my server.

php version 7.3

I get an error 500 when i try to view site or access the admin

If i rename the htaccess file i get a page displayed but without any layout, its just text.

The debug log file says

lidate:  {"method":"GET","url":"https://markhuyton.co.uk/magento2/","invalidateInfo":{"identifier":"LOCKED_RECORD_INFO_BLOCK_198a535145bd34b3c50606dbeaed1542379744a1"}} []

web addess is https://markhuyton.co.uk/magento2/

thanks in advance

Mark

[Nishu Jindal]

Hi @markwhenwea946 ,

Your static content is not deployed properly.

Just run below commands in your ssh panel

1. php bin/magento setup:upgrade

2. rm -rf generated/* pub/static/frontend/*

3. php bin/magento setup:static-content:deploy -f

Hope this helps you!

Problem Sollved! Click Kudos & Accept as Solution!

[Manish Mittal]

@markwhenwea946 

You will find below shared line in .htacess:

#RewriteBase /magento/

Just uncomment this line and change it to like:

RewriteBase /magento2/

After that just run below commands:

php bin/magento c:f
php bin/magento setup:static-content:deploy -f

[markwhenwea946]

Hi

Thanks for the reply, the htaccess file was renamed so i think this is why the content displayed as it did, i have changed it back and still get the error 500 message

Mark

[Manish Mittal]

Please revert back .htaccess as it was earlier same and then change in htaccess same what i recommend.

Thanks

[markwhenwea946]

Hi Maish

That line was already in the htaccess file, without the #, does it need the #?

[Manish Mittal]

@markwhenwea946 

Just replace magento to magento2, here magento2 is your folder name.

[markwhenwea946]

This is the line, it is already in the htaccess file i have not changed it

############################################
## you can put here your magento root folder
## path relative to web root

    RewriteBase /magento2/

############################################

[Manish Mittal]

@markwhenwea946 

Looks good, still same issue?

[markwhenwea946]

yes, same issue