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Zendesk Ticket from Magento

Zendesk Ticket from Magento

Hi everyone,

 

I finally connected Magento with Zendesk, it seems to work fine except for some things:

- I can not open new Tickets from the client account
- I can not add new comments to existing Tickets
- I do not see the details of the client and the order in the Widget on Zendesk
you can see in the attached PS

 

Thank you!

Zendesk_WagentoWidget.PNGWagento_Zendesk-Add-Comment.pngWagento_ZendeskNewTicket.png