I'm wondering if there is a way to create a product that can be used to charge customers for re-shipments. Example: Customer's package returned to sender (us.) We want to charge them to reship it with a corrected address. Once and a while someone will enter in a bad address. My customer service reps could create a new order in the back end and select a product called "Reshipment Fee." This product would prompt admin to select from two preset amounts $6.99 and $10 or select other and then manually type in a price.
This functionality exists for gift cards. I really want it to work like attached "prices-option.JPG," where the gift card fields wouldn't appear. Gift card functionality would kick in either.
I can then use the drop down shown in attachment "prices-option-dropdown.JPG " to pick an option. Prices are fixed amounts and other amount shown. Selecting other would allow a price to be entered in.
Now when editing a gift card product you can set these price options as show in "price-fileds.JPG." I'd want to do something similar for this shipping product by entering in static rates.
Magento has this functionality for gift cards that mimics the behavior I'm looking for, however I only want to use the pricing functionality. I just want to create an order that charges them an X dollar fee. I'm only referencing gift cards because they used this pricing behavior.
Is there a way to accomplish what I'm looking to do out of the box or would this require a 3rd party extension? If 3rd party can anyone recommend one?