Impossible to create a client's group

[Mric]

Hi,

I don't thnik any similar topic are created here

First of all, a summary of the situation:

I descovered Magento one week ago during my job interview. I did not have any time to learn a lot of things about Magento.

I began in my new company monday morging, and I have to create a promotion before wednesday evening. One of the solutions I found is to create a Client group.

But the fact is: It's not working. When I click on "Save the clients group", after I entered its name, there is the error message printed:

 

        SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '0' for key 'PRIMARY', query was: INSERT INTO `customer_group` (`customer_group_code`, `tax_class_id`) VALUES (?, ?)

I know how to theorically resolve that problem. But I didn't find any way to access the sql database.

Any idea?

The first problem was: I have a promo code, and several actions applying on the basket. If you have any idee how I could proceed...

Thank you

[Mric]

I don't thnik any similar topic are created here

First of all, a summary of the situation:

I descovered Magento one week ago during my job interview. I did not have any time to learn a lot of things about Magento.

I began in my new company monday morging, and I have to create a promotion before wednesday evening. One of the solutions I found is to create a Client group.

But the fact is: It's not working. When I click on "Save the clients group", after I entered its name, there is the error message printed:

 

        SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '0' for key 'PRIMARY', query was: INSERT INTO `customer_group` (`customer_group_code`, `tax_class_id`) VALUES (?, ?)

I know how to theorically resolve that problem. But I didn't find any way to access the sql database.

Any idea?

The first problem was: I have a promo code, and several actions applying on the basket. If you have any idee how I could proceed...

Thank you

[Mric]

I talked to the old webmaster. I accessed the phpmyadmin interface (I didn't knew there was one) and inserted the groups manually.

problem solved.