Shipping Methods for Guest Users

[jeganee]

Hi,

I enabled UPS Shipping method in Magento 1.9 admin panel, and it works fine.

But when I go for Guest Users Shipping Method not displayed, Why?. How to enable Shipping Methods for all including Guest users.

And I follow the following steps: system> configuration> checkout and set "Allow Guest Checkout" to "Yes". But it is not working. Flat rate is necessary to do that because I disabled the Flat Rate.

Please give a suggestion to fix that issue.

[Damian Culotta]

Hi @jeganee,

Can you check for errors on your browser console?

Maybe the configuration is different at website level?

Which kind of products are you selling? (simple, configurable, virtual)

[jeganee]

Hi,

My product is Downloadable Product. How to fix that issue?

Thanks

[Damian Culotta]

Hi @jeganee,

If your product is downloadble it can't be shipped.

That's why you won't be asked to choose shipping method, because is not necessary.

Here you can read more about downloadble products: https://docs.magento.com/m1/ce/user_guide/catalog/product-downloadable.html

[jeganee]

Hi,

Ok. But for registered customers shipping method displayed in the checkout page. Only for Guest users shipping method not display. WHy?

Any other options to fix this issue?

Thanks

[Damian Culotta]

Hi @jeganee,

Without any other information I guess the answer is "no".

Maybe you did it before nut I need to ask. Are both users trying to buy exactly the same product, same sku and same conditions?

If your answer is yes I guess there is another customization there. It shouldn't be different just because the customer is registered or not.