Showing results for 
Search instead for 
Did you mean: 

UPS Shipping Quotes and use error

UPS Shipping Quotes and use error

Hello all,


Since a few days ago, we get errors with the UPS. We've been using UPS as the main shipment method for several years now. This is a Magento (In the process of moving to Magento 2.)


The Gateway is:


However, in the debug "shipping_ups.log" the error printed is:

You don't have permission to access "" on this server.

Reference #18.36c2c517.1587123824.73ec924


I've tried disabling and enabling, flushing cache and everything I could think of without success. The hosting company sees no issues on their end and assure that they support TLS 1.2. 


Everything was working properly until a few days ago. No changes to the store configurations have been made.


Any ideas?


Thank you for your input!


Re: UPS Shipping Quotes and use error

Not solved, but switched to the XML option which works fine.