We are having a problem with Antivirus software blocking our checkout process. Has anyone experienced this before or know a way to fix this? Thanks!
what payment method are you using?
After selecting Shipping Method and clicking continue the Antivirus blocks it and takes you back to the beginning of the checkout process
theres no reason Antivirus would block shipping selector, thoes are just ordinary radio buttons, try use a http debugger like fiddler to see whats the request and response of saveShipping action.
Maybe your shipping method javascript has trouble so the Antivirut have to blocked it. Check which file the virut software has blocked .