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Customize checkout steps

Customize checkout steps

Hello, I use Magento Version 1.9.1.0. For one additional shop the customer requests to modify the checkout process. Instead of the header "delivery address" he wants in step 2 the header "Building and room number". Instead of the selectable delivery address options they wish to have 4 additional required fields (Department / Code / Name / email address).

Does anybody know an extension or any way to manage this?

Thanks in advance for your help :-)