Logs issues

[Zekinah Lecaros]

I'd turned on all of the debugging options on the shipping methods and also the system.log

But still, the *.log file didn't appear on var/log folder. How can I determine the errors on my system without those files??

Thank you in advance

[Vimal Kumar]

Hi @Zekinah Lecaros

Please make sure that you have enabled log from magento admin:

How to enable error and exception logging in Magento
Log into your Magento Admin Backend.
Go to System ->> Configuration.
Click on "Developer" in the left side menu section.
Open the "Log Settings" section.
Change the "Enabled" to "Yes"
Click "Save Config"

One important thing, also make sure that “var/log/“ has full write permission. Or give full permission using following command from the magento root folder:

sudo chmod -R 0777 var/

Or give permission from filezilla, 0777 recursively on var and var/log folder.

I hope it will help you!

[Zekinah Lecaros]

Hi @Vimal Kumar  Thank you for your reply may it helps others.

But not on me, I already enabled my system.log and exceptions.log on my backend but still, no files are generated on the var/log folder.

I also enabled all of the debugging on the shipping methods, same on the system.log it doesn't appear any error files on my var/log

And as you can see I changed the permissions of the var folder and log folder from 755 into 777 but nothing works.

var folder

log folder

[Vimal Kumar]

hi @Zekinah Lecaros,

try once after setting up correct permission of your magento website. you can execute following commands.

find . -type f -exec chmod 644 {} \;  
find . -type d -exec chmod 755 {} \;     
find ./var -type d -exec chmod 777 {} \;     
find ./media -type d -exec chmod 777 {} \;   
chmod 777 ./app/etc              
chmod 644 ./app/etc/*.xml  

Use sudo in front of commands if required.

May be it will work.

[Zekinah Lecaros]

Hi @Vimal Kumar 

I executed your command that you had given to me but the last 2 lines only take effect, while the first line and others didn't find anything.