Help. I've posted a simple mp3 audio file to my client's homepage but she it reporting that the mp3 plays for 1/2 second and then disappears. I, on the other hand, see and hear it.
on my iMac with 10.9, an iPhone 4s and a Macbookwith 10.9 in Safari, Firefox and Chrome.
She uses Mac 10.8, but it shouldn't be an issue, should it? I used the script below to
I used the script below to insert into the homepage via the CMS. Be great if someone can take a look and let me know why I can hear it and not my client. Open to any suggestions. http://gloveables.com
Thanks,
<audio id="Gloveables" preload='none'> <source src='http://arnolfodesign.com/clients/glove/Gloveables.mp3' type='audio/wav' /> </audio> <a href="#" id="audioControl" style="display:inline-block; padding:4px; background-color:#FF6699; color:#000; border-radius:6px;">Click to hear our Gloveables jingle!</a> <script>var yourAudio = document.getElementById('Gloveables'), ctrl = document.getElementById('audioControl'); ctrl.onclick = function () { // Update the Button var pause = ctrl.innerHTML === 'Pause Gloveables jingle!'; ctrl.innerHTML = pause ? 'Click to hear our Gloveables jingle!' : 'Pause Gloveables jingle!'; // Update the Audio var method = pause ? 'pause' : 'play'; yourAudio[method](); // Prevent Default Action return false; }; </script>
Hello,
such things is always hard to figure out. I suggest to use Teamviewer (or any other Remote-Desktop-Viewer) and connect to the computer of your client, maybe you can see whats the problem than.
Thanks for the suggestion. I doubt my client will want to take the time to load screen sharing app or even screen share through 10.8 . I will need to find another way.