cancel
Showing results for 
Search instead for 
Did you mean: 

Magento 1.9.3.10 Contact Form

SOLVED
   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Magento 1.9.3.10 Contact Form

Recently my contact form which had been working for the longest time suddenly stopped working around November 7th (the last time I had a submission). Now it says when submitting "Something is Wrong"

 

If someone can give me a starting point to look into this, I would really appreciate it. I can post code snippets if needed. 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Magento 1.9.3.10 Contact Form

Found my issue. It was google Invisible Captcha provided from Amasty. Not sure why it just now started to affect things. But I disabled it and things are working again.

View solution in original post

6 REPLIES 6

Re: Magento 1.9.3.10 Contact Form

Hi @letssewllc

 

Are you install the any security patch or lower version to upgrade?

 

Could you please check the contact form key. 

 

Thanks

 

if issue solved,Click Kudos & Accept as Solution
Thanks
SelvaKumar

Re: Magento 1.9.3.10 Contact Form

My Magento version is the latest that I know of for Magento 1. As for the contact form key, what exactly are you meaning?

Re: Magento 1.9.3.10 Contact Form

Hi @letssewllc

 

i have mentioned form key.

 

if issue solved,Click Kudos & Accept as Solution
Thanks
SelvaKumar

Re: Magento 1.9.3.10 Contact Form

Yes I saw you mentioned it in your first comment, but I still am not sure what you mean by form key.

Re: Magento 1.9.3.10 Contact Form

I found the code snippet for adding the formkey into the contact form and it is just the default. So I don't think that is the issue. I know Magento 1.9.4.0 is out, but my website hasn't auto-updated yet. Not sure if it will randomly fix then, so I still search for an answer.

Re: Magento 1.9.3.10 Contact Form

Found my issue. It was google Invisible Captcha provided from Amasty. Not sure why it just now started to affect things. But I disabled it and things are working again.