Hi all,
i have been spending the last week trying to figure out the root cause for this issue
some facts
cron php setup correctly , both on server and in magento
updated to mage 1.9.2.4 this is when the problems started
installed aoe scheduler to monitor cron jobs, working fine
have mandrill + mailchimp set up
the issue
order confirmation emails are sent properly to the store owner ( can see the emails fine in mandrill outbound queue)
customer however is not receiving any confirmation emails.. , they are just not send ( so not in spam)
admin backend : sales orders confirms this , when viewing an order it says :
Order # 400000026 (the order confirmation email is not sent)
in the comments section on the order it says:
Customer Notification Not Applicable
manually sending the order works
clearly this is a bug in magento
would like/appreciate some help in solving this..
Hi
I'm experiencing the exact same problem.
Did you find a solution?
I'm also running into the exact same issue and haven't been able to figure it out yet. I'm on 1.9.3
Have you checked table core_email_queue ?
It should contains one row for each email, and one row for each recipients core_email_queue_recipients
What email type you have there?