Products disapeared after a csv import

[julien_nguyen]

Hello there

I've just made a simple import CSV file to update around 1000 product i got online

column were "sku", "statut" and "manufacturer" 

I just wana change the statut to Disabled, as i will have to reactivated them later after a price update

But all the products have disapeared from the back end!!

Is that normal?

Thanks

[Gaurav_Jain02]

Hello @julien_nguyen 

Did you try running indexing?

Also, did you append the data or you delete the old data?

[gelanivishal]

Hello @julien_nguyen ,

Please login via terminal and go to magento root directory and run below command

php bin/magento indexer:reindex

--
If my answer is useful, please Accept as Solution & give Kudos

[julien_nguyen]

Hi Gaurav,
Yes I've tried index, flush the cash, everything

I didn't delete anything, I was just updating in bulk from enabled to disabled. And add entry into "manufacturer" (from nothing to lsh company)

Never had this issue before, but now all the products are deleted.. 😐

[julien_nguyen]

Hi gelanivishal, thank you guys to take time to answer me
OK I will try this but is it not the same then reindex from the magento back end?