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(Still no solution) Error: White product management screen

‎07-14-2015 05:31 AM
‎07-14-2015 05:31 AM

(Still no solution) Error: White product management screen

Hi all,

 

I have an anoying problem with editing my products. Every time when i want to manage my product i'll get a whole white screen with some boxes in it (not able to show screenshot). It looks like a problem with loading the page, but i don't know how to solve this. Because of the white screen i'm not able to manage any kind of product on my webshop.

Image and video hosting by TinyPic

Is here anyone who recognize the problem and could help with solving it?

 

Kind regards,

 

Joran

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8 REPLIES 8
‎07-15-2015 12:40 AM
‎07-15-2015 12:40 AM

Re: Error: White product management screen

It might be difficult to get a screenshot but it would really help us to see one so that we can get a greater understanding of your issue.

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‎07-15-2015 12:50 AM
‎07-15-2015 12:50 AM

Re: Error: White product management screen

That would be easy indeed, here is the screenshot of the error:

 

I'll hope that someone has a solution for me Smiley Happy

 

(http://nl.tinypic.com?ref=357lky8)

Image and video hosting by TinyPic

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‎07-22-2015 12:33 AM
‎07-22-2015 12:33 AM

Re: Error: White product management screen

 
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‎07-29-2015 02:38 AM
‎07-29-2015 02:38 AM

Re: Error: White product management screen

Hi there, we still have the problem. Is there anyone who knows why this happens?

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‎07-29-2015 06:39 AM
‎07-29-2015 06:39 AM

Re: Error: White product management screen

You have borken page or broken javascript, did you customize product eidting page? can you open developer console and see if there are any javascript error? can you check the source view and make sure the html is rendered completely?

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‎07-29-2015 07:49 AM
‎07-29-2015 07:49 AM

Re: Error: White product management screen

Hi KuafuSoft,

 

Thanks for your reaction! So far as i know, i didn't change anything about the product editing page. When i open the developer console i only could see this information as in this screenshot. That's why i couldn't see any error.

 developer console

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‎07-29-2015 10:54 AM
‎07-29-2015 10:54 AM

Re: Error: White product management screen

I mean the browser developer console, you can open the developer tool in chrome or FireFox with f12, and click the console tab, there you will see if you have any js errors.

Did you install any extensions, try disable them see if it helps.

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‎07-30-2015 12:42 AM
‎07-30-2015 12:42 AM

Re: Error: White product management screen

Ah that console! Because i am not a JS hero and just have basic html knowledge, i didn't know if there is any error in the js code. 

The first thing what i noticed is that there isn't any <head> available. That would be the reason that it couldn't connect with the CSS file. But how do i get it back haha Smiley Frustrated

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