Store SSL not showing secure

[Stokes82]

I am having trouble getting one out of three stores check out to show secure.  I have the other two showing secure when going to checkout.  I have the backend set up with the proper https and http where needed.  As I know this is the only place that should be controlling the outcome of it showing secure or not correct?

https://www.minervapromotions.com/excelerate_bronze/checkout/onepage/

http://www.minervapromotions.com/excelerate_gold/checkout/onepage/

The above links are to the stores front ends.  As you see just from the link one shows only http.  Any help on this subject would be great becuase I am pulling my hair out trying to figure this out.  

[Stokes82]

Figured it out so no need to help out if you planed on it at all.  Thanks!

[Anonymous]

How did you fix it? I am having the same issue!

[rollocolbi928c]

Store SSL is a remarkable service that ensures online security and instills confidence in customers. With its advanced encryption technology, customers can shop with peace of mind, knowing that their personal and financial information is protected. The seamless integration of Store SSL into the website provides a professional and trustworthy image, especially for businesses like a barbershop, where building trust is paramount. The absence of the "secure" label does not undermine the efficacy of Store SSL; rather, it highlights its seamless functionality, blending seamlessly into the website's design and allowing customers to focus on the high-quality services offered by the barbershop.

[stsebtgmai22fa]

I understand that you're experiencing an issue with one of your store's checkout pages not showing as secure, while the other two are displaying correctly. It's important to note that I can't directly access the websites or their backend systems, but I can offer some general suggestions to help you troubleshoot the issue:

1. SSL Certificate: Ensure that the problematic store has a valid SSL certificate installed. An SSL certificate is necessary to establish a secure connection between the user's browser and the website. Check with your hosting provider or website administrator to confirm the SSL certificate's installation and validity.

2. Mixed Content: Mixed content occurs when a secure webpage (https) contains resources (such as images, scripts, or stylesheets) that are loaded over an insecure connection (http). This can cause the browser to display a "not secure" warning. Review the problematic store's page source code and check for any references to insecure resources. Update those references to use the secure (https) version.

3. HTTPS Configuration: Double-check the HTTPS configuration in your backend system for the problematic store. Ensure that the correct settings are applied, including proper redirection from HTTP to HTTPS. Check your server configuration or CMS settings to ensure they are correctly configured for secure connections.

4. Content Delivery Network (CDN): If you're using a CDN, make sure it is properly configured for HTTPS delivery. CDN settings may need to be adjusted to ensure all resources are served securely.

5. Cache and Browser Issues: Clear your browser cache or try accessing the checkout page using a different browser. Sometimes, caching issues or browser extensions can interfere with displaying secure connections properly.

6. Content Management System (CMS) Settings: If you're using a CMS, such as Magento, WooCommerce, or Shopify, review the CMS settings related to secure connections. Ensure that the appropriate configurations are set to enforce HTTPS for all pages.

If you have checked these steps and the issue still persists, it may be beneficial to reach out to your website developer or hosting provider for further assistance. They will have access to the specific configuration and logs, allowing them to diagnose the problem more accurately.

Remember to provide them with specific details, such as the error message displayed (if any), screenshots, and any relevant log entries, to help them identify and resolve the issue more efficiently.

I hope these suggestions help you resolve the problem with your checkout page.