gateway error on duplicate produc. Maybe mysql

[francescojordan]

Hi there! i have got a huge problem on duplicating my products.

When i try to duplicate its, i always get Gateway Error.

I'm hosted on siteground and the configuration seems okey.

Logging mysql i noticed thatr some insert query require 5/10 second so i thounght that the problem was Mysql.

I also have 2 different effects: everytime i get the gateway error but sometimes (when i come back with return button), the product has been correctly duplicated.

Is there someone that could suggest me a way?

Every help is appreciated

[asrarau]

Hi,

Do you mean 502 Bad Gateway? Are you using any custom modules in your Magento store? If so, it's more likely that the error is generating due to poor PHP code. Also worth checking you max_execution time in php.ini.

[htpvikas]

Hi @francescojordan

Please increase server max execution time to 120 and memory limit to 1048 .

It might solve your issue.