Several months ago we replaced an old website with a new one in magento (BestInkandToner.com). If the customer checks out with paypal, they first have to go to paypal to enter their info, then they are returned to the site to choose the shipping. 1) there is nothing to choose. we have flat shipping which is already programmed into paypal. 2) why can't the order be completed in paypal before returning to the site (as it is on our old site)? I believe people are entering their info into paypal and then walking away, assuming the order is complete when it isn't.
