Adding products to catalog

[austin_ingrum]

For some reason when i attempt to add new products to my catalog i get a error screen prompting me to either whitelist my ip (whatever that is), or buy some web security thing. What can i do to resolve this and update my website?????

[Sunil Patel]

Hello @austin_ingrum

Maybe you are using Securi for that?

If it will help you then mark as solution.

[austin_ingrum]

We have never had an account with Securi. So it confuses me as to why it is blocking my IP address from adding products... We only ever use 1 IP address to make adjustments to the website.

[Sunil Patel]

Hello @austin_ingrum

maybe you are using some module?

e.g https://www.mageworx.com/geo-lock-magento-extension.html

can you check any module related to that?

If it will help you then mark as solution,

[Manthan Dave]

Hi @austin_ingrum

Due to security reasons , it is asking you to white list your ip address.

kindly add your ip address as white list.

also refer this link why this white listed is needed - https://magento.com/security/best-practices/protect-your-magento-installation-password-guessing-new-...