Dunno what the issue is. All other patches I have applied have been successful. This is the first one that fails. I looked at the files that failed and the line numbers appear to be off and/or missing code. The first failure is looking for:
'message' => $_keyErrorMsg ))); } else { if ($_keyErrorMsg != ''){
But my file has:
'message' => $_keyErrorMsg ))); } else { $this->_redirect( Mage::getSingleton('admin/session')->getUser()->getStartupPageUrl() );
Mine starts on line 179 not 186.
gobo@fragglerock:/var/www/mage/test8(SUPEE-10415) $ ./PATCH_SUPEE-10415_EE_1.13.1.0_v1-2017-11-27-08-09-37.sh Checking if patch can be applied/reverted successfully... ERROR: Patch can't be applied/reverted successfully. checking file app/Mage.php checking file app/code/core/Mage/Adminhtml/Block/Report/Review/Detail.php checking file app/code/core/Mage/Adminhtml/Block/Report/Tag/Product/Detail.php checking file app/code/core/Mage/Adminhtml/Block/Review/Add.php checking file app/code/core/Mage/Adminhtml/Block/Review/Edit/Form.php checking file app/code/core/Mage/Adminhtml/Controller/Action.php Hunk #1 FAILED at 186. 1 out of 1 hunk FAILED checking file app/code/core/Mage/Adminhtml/Model/LayoutUpdate/Validator.php Hunk #1 FAILED at 142. 1 out of 1 hunk FAILED checking file app/code/core/Mage/Adminhtml/Model/System/Config/Backend/Filename.php checking file app/code/core/Mage/Api/Helper/Data.php checking file app/code/core/Mage/Api/Model/Server/Adapter/Soap.php Hunk #2 succeeded at 205 with fuzz 1. checking file app/code/core/Mage/Api/Model/Wsdl/Config.php checking file app/code/core/Mage/Api/Model/Wsdl/Config/Base.php checking file app/code/core/Mage/Core/Helper/String.php checking file app/code/core/Mage/Core/Model/File/Validator/Image.php Hunk #1 FAILED at 90. 1 out of 1 hunk FAILED checking file app/code/core/Mage/Core/etc/config.xml Hunk #1 FAILED at 424. 1 out of 1 hunk FAILED checking file app/code/core/Mage/Core/etc/system.xml checking file app/code/core/Mage/Customer/Model/Customer.php checking file app/code/core/Mage/Eav/Model/Entity/Attribute/Backend/Serialized.php checking file app/code/core/Mage/Log/Helper/Data.php checking file app/code/core/Mage/Rule/Model/Abstract.php checking file app/code/core/Mage/Sales/Block/Adminhtml/Billing/Agreement/Grid.php checking file app/code/core/Zend/Form/Decorator/Form.php checking file app/design/adminhtml/default/default/template/backup/dialogs.phtml Hunk #1 FAILED at 132. 1 out of 1 hunk FAILED checking file app/design/adminhtml/default/default/template/sales/billing/agreement/view/tab/info.phtml checking file app/design/adminhtml/default/default/template/xmlconnect/edit/tab/content.phtml checking file app/design/adminhtml/default/default/template/xmlconnect/edit/tab/design/image_edit.phtml checking file app/design/frontend/enterprise/default/template/giftcardaccount/onepage/payment/scripts.phtml checking file app/locale/en_US/Mage_Adminhtml.csv checking file app/locale/en_US/Mage_Customer.csv checking file js/mage/adminhtml/backup.js checking file lib/Varien/Filter/FormElementName.php
I had the same issue. Helps installation prev. version of patch:
Then install your patch (10415).
List of installed patches for your site you can check here: