SUPEE 6788 passwort reset broken on < 1.9.x.x

[ollibolli]

Hi there everybody,

we do have got errors on shops < 1.9.x.x installs when retrieving a new password.

The password reset area on the page does not show up when clicking on a password reset link from the email.

On shop versions 1.9.x.x  all password reset fields show up.

Can you guys lend a helping hand on this issue?

Thanks,

Oliver

[chiefair · Accepted solution]

If you look through the patch contents of the patch you just applied, you will find that it patched several templates, usually applying a FORMKEY to the form.

You will need to take those changes on the base theme and apply them to your current custom theme's templates.

Below are the template files patched for 1.9.2.1

Look through the templates in app/design/frontend/base/default/ and see if a like template exists in your custom theme.

+++ app/design/frontend/base/default/layout/customer.xml
+++ app/design/frontend/base/default/template/customer/form/register.phtml
+++ app/design/frontend/base/default/template/customer/form/resetforgottenpassword.phtml
+++ app/design/frontend/base/default/template/persistent/customer/form/register.phtml

+++ app/design/frontend/default/iphone/layout/customer.xml
+++ app/design/frontend/default/modern/layout/customer.xml

+++ app/design/frontend/rwd/default/layout/customer.xml
+++ app/design/frontend/rwd/default/template/customer/form/resetforgottenpassword.phtml
+++ app/design/frontend/rwd/default/template/persistent/customer/form/register.phtml

[ollibolli]

Thank you very much.

Adding the form key fixed all issues on dropped customer form fields < 1.9.x.x..

Best wishes,

Oliver

[sainadhch]

to which file did you added form key.

[ollibolli]

Please see the patched template files and adapt the changes to your overwritten template files aswell and all should be fine.