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Admin Dasboard Not Showing After Login

SOLVED

Admin Dasboard Not Showing After Login

Hello,

 

I am having trouble with my store dashboard. After logging in i am never directed to my store dashboard. The login appears to succeed as the browser returns a url in the format: /index/index/key/31b733a88cf75936b33eed9673aa9d7e/ but all that happens is the page returns to the login screen with the username and password blanked out.

 

Kind Regards,

 

Richard

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Admin Dasboard Not Showing After Login

It's because of the php version as some functions were deprecated in PHP 5.6
you can either change PHP version or add some patches.

 

Here are some helpful fixes for this issue :

https://magento.stackexchange.com/questions/34015/magento-1-9-php-5-6-use-of-iconv-internal-encoding...

Problem Solved ? Click on 'Kudos' & Accept as Solution ! Smiley Happy

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12 REPLIES 12

Re: Admin Dasboard Not Showing After Login

Hi @rhoggard 

I had the same issue. Solved it by deleting my cookies.


Try to delete cookies and session of browser first then try to login.

If issue resolve, please click on 'Kudos' & Accept as Solution!
Problem solved? Click Accept as Solution!

Re: Admin Dasboard Not Showing After Login

Hi,

 

Unfortuneatly that didn't work Smiley Sad

Re: Admin Dasboard Not Showing After Login

@rhoggard 

 

That generally happens because of caching, try in incognito
if it works then delete stored cache of browser.

Problem Solved ? Click on 'Kudos' & Accept as Solution ! Smiley Happy

Re: Admin Dasboard Not Showing After Login

Hi @rhoggard ,

 

Can you please check below link. 

https://magento.stackexchange.com/questions/26071/magento-1-9-can-t-login-to-admin-panel

 

Thanks!

Problem Solved!Click Kudos & Accept as Solution.

Re: Admin Dasboard Not Showing After Login

I had the same issue couple of years ago. The reason was server disk space was filled, there was no available space. Making out some space resolved my problem. Check if you have the same issue.

If server is on linux, check the available space for mounted 'var' partition.

 

Thanks,

By the way this is my first answer on forum.

Re: Admin Dasboard Not Showing After Login

Thank for the suggestions!

 

Nothing has worked so far. Starting to run out of ideas. Cleared browser cache, var/cache & var/session. Cookies seem to be getting set ok too. Will try and turn on php error reporting next.

Re: Admin Dasboard Not Showing After Login

@rhoggard 

 

Check these steps to debug, you'll surely get some hint :

 

  1. Try incognito/different browser
  2. check console errors
  3. check network tab in console
  4. check logs in /var/logs folder
Problem Solved ? Click on 'Kudos' & Accept as Solution ! Smiley Happy

Re: Admin Dasboard Not Showing After Login

I've noticed my server is running php version 5.6.4. I have read that magento 1x needs to be patched to run this version. Could this be the issue?

Re: Admin Dasboard Not Showing After Login

Hello @rhoggard ,

first, check your system logs for any errors.
Switch to developer mode, as you cant login from admin 

 go to index.php and add following code 

 

ini_set('display_errors', 1);

error_reporting(E_ALL);

$_SERVER['MAGE_IS_DEVELOPER_MODE'] = true;

 

 

Then run the admin blank page.
Now check for the errors .

 

Thanks 

Problem solved? give 'Kudos' and accept 'Answer as Solution'.