Captcha not showing in register page

[angelo_palumbo]

Hi to all,

I have some problems get captcha showing up in register account page on magento 1.7.0.2,

I activate it in configuration page and it is ok for login etc but not for register page.

What did I miss?

[Vimal Kumar]

Hi @angelo_palumbo,

Did you select "Create user" as well in the settings?

PFA.

Clear the cache once and check.

Which theme you are using?  or Try to switch once in magento default theme, may be some customisation made in your register.phtml file.

I hope it will help you!

[angelo_palumbo]

I made all those steps, I switched theme and the result is the same.

[Mukesh Tiwari]

Hi @angelo_palumbo 

Check your theme's register.phtml and compare it with the base/default theme's file.

Also check captcha.xml for following code.

<customer_account_create>
        <reference name="customer_form_register">
            <block type="core/text_list" name="form.additional.info">
                <block type="captcha/captcha" name="captcha">
                    <reference name="head">
                        <action method="addJs"><file>mage/captcha.js</file></action>
                    </reference>
                    <action method="setFormId"><formId>user_create</formId></action>
                    <action method="setImgWidth"><width>230</width></action>
                    <action method="setImgHeight"><width>50</width></action>
                </block>
            </block>
        </reference>
    </customer_account_create>

[angelo_palumbo]

Nothing, it doesn't work.

I tried to switch and it doesn't work,

the captcha.xml is ok, "/app/design/frontend/base/default/layout" is the right path?