Credit memo refund

[Gilstein]

Hello,

I am running magento 1.9.3.8.

If the customer orders 3 products (payment - bank transfer) and I create credit memo for 1 product, then calculated prices will be displayed correctly in new credit form, but after button „Refund offline“ whole order will be canceled. 

$_canRefund and $_canRefundInvoicePartial = TRUE

How can I fix this issue?

[Damian Culotta]

Hi @Gilstein,

I guess the problem is the model of that payment method is not applying an override to the abstract class, so the refund is total: https://github.com/OpenMage/magento-mirror/blob/magento-1.9/app/code/core/Mage/Payment/Model/Method/...

[Gilstein]

Hello @Damian Culotta,

many thanks for your response. What is in your opinion is there a solution for this?

[Damian Culotta]

Hi @Gilstein,

Maybe the easiest way could be to create a custom payment method with the same options but the partial refund.