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Customer email Transaction not working on 1.9.1.1

Customer email Transaction not working on 1.9.1.1

My emails for transactions are not working, I get emails for new customer sign up, contact us, newsletter signup but not for order transactions?  Any help would be appreciated, I am new to Magento.

1 REPLY 1

Re: Customer email Transaction not working on 1.9.1.1

Hello @david _perry

 

Starting from Magento 1.9 the order confirmation emails are not sent during checkout anymore, instead they are sent with the Cron. To verify this works properly:

 

make sure your system Cron is up and running (you can check the Cron logs: /var/log/cronto verify that).

make sure Magento Cron is setup correctly and is running every some minutes. You should see something like this in the Crontab of your system:

 

*/5 * * * * /public_html/cron.sh

There are good extensions like AOE Scheduler in Magento that help you to monitor and manage Cron jobs.

 

 

An alternative way to this is to disable the Cron for these kind of emails (order confirmation). To do this you can go to this path:

public_html/app/code/core/Mage/Sales/Model/Order.php

Copy that file and bring it to this path (if the path doesn't exist create it):

public_html/app/code/local/Mage/Sales/Model/Order.php

And then change this line:

$mailer->setQueue($emailQueue)->send();

To:
$mailer->send();

 

If Issue solved Please give Kudos and Accept it as solution!