cancel
Showing results for 
Search instead for 
Did you mean: 

Error log record number: 711616039615 There has been an error processing your request

SOLVED
Highlighted

Error log record number: 711616039615 There has been an error processing your request

Hello guys,

 

I have to first say I'm not a developer. I have access to the FTP server but when I try to open var/report it tells me I have no access to it or it doesn't exist.

 

Magento 1.9.1

 

This is the error I'm getting when I try to load the page or go in the backend:

 

There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 819769394977

Screen Shot 2019-09-02 at 11.11.27 AM.png

Screen Shot 2019-09-02 at 11.14.47 AM.png

Thanks for your help in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Re: Error log record number: 711616039615 There has been an error processing your request

Hello @JuansiMT ,

Please try to flush the cache by accessing your Magento installation folder, go to var/cache and delete all the files. If still the error exist then enable printing error by navigating to Magento/errors (Magento 1) , you will find a file named local.xml.sample. Rename this file to local.xml. Next, flush Magento cache and reload the error page. Now you will see error displayed.

I hope this will help you.

If it helps you , please accept it as solution and give kudos.

Regards.

View solution in original post

4 REPLIES 4
Highlighted

Re: Error log record number: 711616039615 There has been an error processing your request

Hello @JuansiMT ,

Please try to flush the cache by accessing your Magento installation folder, go to var/cache and delete all the files. If still the error exist then enable printing error by navigating to Magento/errors (Magento 1) , you will find a file named local.xml.sample. Rename this file to local.xml. Next, flush Magento cache and reload the error page. Now you will see error displayed.

I hope this will help you.

If it helps you , please accept it as solution and give kudos.

Regards.

View solution in original post

Highlighted

Re: Error log record number: 711616039615 There has been an error processing your request

Hi Sarvagya

 

After you instructions i have a new errors, now in SQL. Can you help me?

 

There has been an error processing your request
Error in file: "C:\www\cursomagento\app\code\core\Mage\Catalog\sql\catalog_setup\install-1.6.0.0.php" - SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'catalog_product_entity' already exists, query was: CREATE TABLE `catalog_product_entity` (
`entity_id` int UNSIGNED NOT NULL auto_increment COMMENT 'Entity ID' ,
`entity_type_id` smallint UNSIGNED NOT NULL default '0' COMMENT 'Entity Type ID' ,
`attribute_set_id` smallint UNSIGNED NOT NULL default '0' COMMENT 'Attribute Set ID' ,
`type_id` varchar(32) NOT NULL default 'simple' COMMENT 'Type ID' ,
`sku` varchar(64) NULL COMMENT 'SKU' ,
`has_options` smallint NOT NULL default '0' COMMENT 'Has Options' ,
`required_options` smallint UNSIGNED NOT NULL default '0' COMMENT 'Required Options' ,
`created_at` timestamp NULL default NULL COMMENT 'Creation Time' ,
`updated_at` timestamp NULL default NULL COMMENT 'Update Time' ,
PRIMARY KEY (`entity_id`),
INDEX `IDX_CATALOG_PRODUCT_ENTITY_ENTITY_TYPE_ID` (`entity_type_id`),
INDEX `IDX_CATALOG_PRODUCT_ENTITY_ATTRIBUTE_SET_ID` (`attribute_set_id`),
INDEX `IDX_CATALOG_PRODUCT_ENTITY_SKU` (`sku`),
CONSTRAINT `FK_CAT_PRD_ENTT_ATTR_SET_ID_EAV_ATTR_SET_ATTR_SET_ID` FOREIGN KEY (`attribute_set_id`) REFERENCES `eav_attribute_set` (`attribute_set_id`) ON DELETE CASCADE ON UPDATE CASCADE,
CONSTRAINT `FK_CAT_PRD_ENTT_ENTT_TYPE_ID_EAV_ENTT_TYPE_ENTT_TYPE_ID` FOREIGN KEY (`entity_type_id`) REFERENCES `eav_entity_type` (`entity_type_id`) ON DELETE CASCADE ON UPDATE CASCADE
) COMMENT='Catalog Product Table' ENGINE=INNODB charset=utf8 COLLATE=utf8_general_ci

Trace:
#0 C:\www\cursomagento\app\code\core\Mage\Core\Model\Resource\Setup.php(644): Mage::exception('Mage_Core', 'Error in file: ...')
#1 C:\www\cursomagento\app\code\core\Mage\Core\Model\Resource\Setup.php(421): Mage_Core_Model_Resource_Setup->_modifyResourceDb('install', '', '1.6.0.0.19.1.5')
#2 C:\www\cursomagento\app\code\core\Mage\Core\Model\Resource\Setup.php(327): Mage_Core_Model_Resource_Setup->_installResourceDb('1.6.0.0.19.1.5')
#3 C:\www\cursomagento\app\code\core\Mage\Core\Model\Resource\Setup.php(235): Mage_Core_Model_Resource_Setup->applyUpdates()
#4 C:\www\cursomagento\app\code\core\Mage\Core\Model\App.php(428): Mage_Core_Model_Resource_Setup::applyAllUpdates()
#5 C:\www\cursomagento\app\code\core\Mage\Core\Model\App.php(354): Mage_Core_Model_App->_initModules()
#6 C:\www\cursomagento\app\Mage.php(686): Mage_Core_Model_App->run(Array)
#7 C:\www\cursomagento\index.php(83): Mage::run('', 'store')
#8 {main}

Highlighted

Re: Error log record number: 711616039615 There has been an error processing your request

I do not even have Magento installed anywhere on my computer, and yet when I try to open a certain web site Tayda Electronics it comes up with "

There has been an error processing your request
Exception printing is disabled by default for security reasons.

Error log record number: 1590364ded4a4705e8a2ab98e7fd8cc9c5b57fb81253494ea2cb56efbf85bcd2

 

How can I resolve this dilemma since I do not even have magento loaded anywhere on my system???Smiley Frustrated


 

Highlighted

Re: Error log record number: 711616039615 There has been an error processing your request

I do not even have Magento installed anywhere on my computer, and yet when I try to open a certain web site Tayda Electronics it comes up with "

There has been an error processing your request
Exception printing is disabled by default for security reasons.

Error log record number: 1590364ded4a4705e8a2ab98e7fd8cc9c5b57fb81253494ea2cb56efbf85bcd2

 

How can I resolve this dilemma since I do not even have magento loaded anywhere on my system???