Fatal error: Class 'Mage_Livechat_Helper_Data'

[jarleao]

Get Fatal error: Class 'Mage_Livechat_Helper_Data' ' not found in /xxxxx/xxxxxx/public_html/app/Mage.php on line 548

Can somebody help us?

[TinoGoddiva]

Hello, me too same problem.

Getting you solution for this error?

Thank you in advance

[TinoGoddiva]

In the folder /app/code/community/Tawk/Widget/etc in the file adminhtml.xml, you used the module named "livechat" when your module name is actually "tawkwidget" Changing this to "tawkwidget" fixed the issue.

<widget translate="title" module="widget">
				<title>Tawk.to widget</title>
				<sort_order>1000</sort_order>
				<children>
					<customize translate="title" module="livechat">
						<title>Customize</title>
						<action>tawkwidget/admin/customization</action>
						<sort_order>10</sort_order>
					</customize>
				</children>
				<children>
					<customize translate="title" module="livechat">
						<title>Dashboard</title>
						<action>tawkwidget/admin/redirect</action>
						<sort_order>20</sort_order>
					</customize>
				</children>
			</widget>

Change for this code below:

<widget translate="title" module="widget">
				<title>Tawk.to widget</title>
				<sort_order>1000</sort_order>
				<children>
					<customize translate="title" module="tawkwidget">
						<title>Customize</title>
						<action>tawkwidget/admin/customization</action>
						<sort_order>10</sort_order>
					</customize>
				</children>
				<children>
					<customize translate="title" module="tawkwidget">
						<title>Dashboard</title>
						<action>tawkwidget/admin/redirect</action>
						<sort_order>20</sort_order>
					</customize>
				</children>
			</widget>