Getting and internal server error

[mysewcute]

When my customers download my downloadable products sometimes its giving them this error

Does anyone know what the issue is as i had my hosting people look at it and they said its not there server 

Regards Mark

[Damian Culotta]

Hi @mysewcute,

You should check your Apache error logs.

You'll find the error message there probably (well, almost for sure)

[mysewcute]

Thank you for your input how much would you charge me to fix this error as I'm not a coder at all 

Damian Culotta

[Damian Culotta]

If you can get those logs I can try to help you here.

[mysewcute]