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Issue with product Listing, Blank Attribute Drop Down
Magento 1.9.3.7 After the update i no longer see the products options. The drop down list Is coming up as blank. I have been looking to fix this for days and have tried every possible solution. Could anyone kindly help me how to go about this issue. I have tried to install te Magento files again Currently i am using the default theme to make sure it was not the issue with my theme
this dropdown shows empty
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Re: Issue with product Listing, Blank Attribute Drop Down
Few things I can think of to check:
- Does the rest of the page function correctly?
- Do the products still look configured correctly in the admin area?
- Does the dropdown function, it's empty, or is it broken?
- Do you have any extensions in place that modify products functionality that you could disable briefly to see if they are affecting it?
- Can you check the Magento and PHP logs for any errors
If you've found one of my answers useful, please give "Kudos" or "Accept as Solution" as appropriate. Thanks!
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Re: Issue with product Listing, Blank Attribute Drop Down
Hi Tom,
thank you for your reply. to answer the points you have raised.
- No, the pages where products have options, i also do not see the product image
- Yes, Products are correctly configured in the admin area (please see screengrabs)
- Yes, i have checked the products with disabled extensions and theme (no affect)
- Great advice, I did notice that the logs were OFF. I turned the logging on and see errors, Including log file here. Could you please advise what it may mean. Issue appear to be with the following
file.
Mage_Catalog_Model_Product_Type_Configurable.php
2017-12-04T09:54:24+00:00 ERR (3): Warning: Invalid argument supplied for foreach() in /home/macsolut/public_html/mshop/includes/src/Mage_Catalog_Model_Product_Type_Configurable.php on line 354
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Re: Issue with product Listing, Blank Attribute Drop Down
Update on this issue.
i have been trying to trouble shoot this by disabling different modules that were throwing errors shown in the log file.
Finally it turns out the issue is with the file:
/app/code/local/Mage/Catalog/Model/Product/Type/Configurable.php
When i disable the file, the issue is fixed and the product options start to appear in the drop down.
My question however, what is the functionality of this file. I may have fixed one issue but will it affect any other functionality ? Any explanation on this file be great help. thanks.